Frequently asked questions
What is a CASp?
A Certified Access Specialist (CASp) is a professional certified by the State of California to evaluate buildings and sites for compliance with the Americans with Disabilities Act (ADA) and California Building Code accessibility standards.
Hiring a CASp gives your business the advantage of “qualified defendant” legal protection if you’re ever sued for accessibility issues. You can also receive a professional report outlining any violations and guidance for bringing your property into compliance, often making you eligible for tax credits and rebates for accessibility improvements.
GoCASP makes this process simple, whether through quick virtual consultations or full on-site inspections.
How does Text-a-CASP™ work?
Text-a-CASP™ is a fast remote accessibility review service.
Simply:
Upload photos, plans, or project details
Submit your question securely online
A certified CASp reviews your submission
You receive practical, code-based feedback — often within 24 business hours
This service is ideal for quick accessibility questions, plan snippets, field conditions, parking concerns, restroom layouts, path-of-travel questions, and more.
Do I need a CASp or an architect?
It depends on your project.
If you need help understanding accessibility requirements, reviewing potential ADA issues, checking plans for compliance concerns, or preparing for construction or inspections, a CASp can often provide fast and practical guidance.
Architects and engineers are typically needed for full design and construction documents. Many clients use GoCASP alongside their architect, contractor, or design team to help identify accessibility concerns early.
What types of projects do you help with?
GoCASP assists with a wide range of accessibility and ADA-related projects, including:
Tenant improvements
Restaurants and retail spaces
Commercial buildings
Multi-family housing common areas
Parking lots and accessible routes
Restroom accessibility
EV charger accessibility
Site path-of-travel upgrades
Permit plan reviews
Existing accessibility concerns and corrections
If you're unsure whether your project qualifies, simply send a message and we’ll point you in the right direction.
What information do you need from me?
The more information you provide, the more accurate and helpful the review can be.
Helpful items include:
Photos of the area
Plan sheets or sketches
Measurements
Existing conditions
Inspection comments or correction notices
Your main question or concern
Even if you only have a few photos and a quick question, we can usually still help.
How fast will I get a response?
Most Text-a-CASP™ submissions receive a response within 24 business hours.
More detailed reviews, larger projects, or full consultation services may require additional time depending on the project scope.
Can you help if I’ve already failed an inspection?
Yes.
Many clients contact GoCASP after receiving accessibility correction notices or failed inspections. We can help review the issue, explain the applicable accessibility requirements, and identify practical next steps for compliance.
Is your guidance valid across California?
Yes.
GoCASP specializes in California accessibility requirements, including CBC Chapter 11B, ADA requirements, and Title 24 accessibility standards.
Remote consultation services are available throughout California.
How much does a CASp inspection cost?
Pricing depends on the size and complexity of the project.
Text-a-CASP™ reviews start at $99 for quick remote accessibility guidance.
More detailed remote consultations and on-site CASp inspections are priced based on project scope.
How is your service different?
GoCASP combines real-world construction, inspection, and accessibility experience with fast, practical guidance.
Unlike generic online advice, all reviews are performed by a certified California CASp with extensive field and code enforcement experience.
The goal is simple: Provide clear, practical accessibility answers before small issues become expensive problems.
Is Text-a-CASP™ an official CASp inspection?
Text-a-CASP™ is intended for quick accessibility guidance, code interpretation, and early issue identification. Formal CASp inspection reports and legal documentation require separate on-site services.